We will offer your reimbursement if you keep the item and make adjustments locally.
Please note the request on the after-sale problem shall be issued within 7 natural days after the item arrives at you.
If you have received a product that you are unhappy with, we are happy to take it back and issue an exchange or full refund! Here are a few important notes regarding our return policy.
- We only accept free return due to the quality of product and damaged product. For other reasons of return , the customers need to cover the shipping fee. For the refund , We will give you the full refund within 2 days after receiving your returns.
- You need to contact us within 14 days after you receive the product, Then customers can return or exchange their products within 30 days from purchase date.
- Refunds will be issued on receipt of returned product
- Custom orders are final sale (cannot be exchanged or refunded). In the event of a defect our team will work with you to get a replacement.
Aurora CO 80013